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What should I do if Experian ignores my request for an investigation of an item on my credit report?

January 22nd, 2009
candiceinks asked:


I ordered a copy of my credit report a few months ago and saw an inaccuracy. I notified Experian immediately by letter and I received no response. 45 days later, I sent another letter certified mail with return receipt. It has been a month since I did that and, still, no response. What are my options?

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  1. iamtooproud
    January 22nd, 2009 at 23:21 | #1

    Once they recieve a dispute, they contact the creditors and the creditors have x amount of days to look into the dispute and report back to the credit reporting agency….You may want to wait awhile, and pull your credit again to see if anything has been done. If not, contact Experian again…

    Word to the wise though, some creditors report to all three agencies, so you may want to check your Transunion and Equifax reports also to see if they are accurate.

  2. Steveo
    January 26th, 2009 at 04:40 | #2

    They have phone numbers. See site below.

  3. StephenWeinstein
    January 26th, 2009 at 07:13 | #3

    Complain to the FTC. The phone number is in the thing listing your rights that came with the report.

  4. Slimick
    January 26th, 2009 at 22:16 | #4

    Per the Fair Credit Reporting Act they have 30 days to validate the entry or they have to remove it…From what you describe they have go over this time period.

    I’d send another certified letter with the proof of when your original request was sent, stating: “This entry has not been validated within the time period allowed by the Fair Credit Reporting Act. Per this law I am requesting that this entry be removed.”

  5. Ask M
    January 27th, 2009 at 21:37 | #5

    Send it registered mail so you have a return receipt and
    then they have 30 days to respond or you can sue them
    1,000.00. Don’t forge the other two because they might
    have the same mistake.

    buddhibbs.com

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